Update your AirPort Base Stations and Time Capsules Note that any Internet services including a VOiP-based phone will not work until the router restarts. This may include disconnecting the power cord for 10 seconds or more. Restart your home network router using the method recommended by its documentation. Using multiple routers may prevent discovery between these devices. In addition, make sure that all your devices are connected to the same router, if you have multiple routers. Note: Some Wi-Fi networks configurations offers a Guest Network that can block certain Internet services from working or seeing other devices on your home network. Your iPhone, iPad, or iPod touch needs to be on the same home or local network as the Apple TV or iTunes library you are trying to control. To setup or troubleshoot Home Sharing with iTunes: Troubleshooting Home Sharing with Apple TV.To setup or troubleshoot Home Sharing on Apple TV: For additional information about setting up Remote to control your iTunes library or Apple TV, see About Remote for iPhone, iPad and iPod touch. With Remote 2.0 and later, Remote uses Home Sharing for setup and control with iTunes or Apple TV. iTunes for Windows: Choose Help > Check for Updates.iTunes for Mac: Choose iTunes > Check for Updates.Verify that you are using the latest version of iTunes: To connect Remote with iTunes, iTunes must be running on your Mac or PC. Remote updates can be downloaded from the App Store on iPhone, iPad, or iPod touch.įind information about system requirements. Before you proceed with troubleshooting any connectivity issues with Remote, make sure you have the latest version of Remote installed on your iOS device.
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